Reviews

At Crystal Valley Comfort we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
All trademarks or brands on this page are registered by their respective owner and are not affiliated with our company, nor do they endorse or sponsor our products or services.
See What Our Customers Have to Say - 275 Reviews

Steve Yoder
03/29/2021
Located in Middlebury
03/29/2021
Located in Middlebury
The install team was great, no messes left laying around inside or out. I'm also very impressed with the wall units themselves as to how quiet they operate. This was a great investment into our house. We could not be happier with the CVC team. Thanks again and awesome job!

John Rahe
03/19/2021
Located in GOSHEN
03/19/2021
Located in GOSHEN
You had to work extra hard to get the furnace installed, vented and a replacement one installed because a part was defective. You did all of this in a timely fashion without any delays. You started earlier than expected and finished on the date originally expected despite the problems. I'm glad that Goodman worked with you to get a new unit so quickly. Thank you so much!
Service: New HVAC system

Linda Murray
02/15/2021
Located in Mendon
02/15/2021
Located in Mendon
Crystal Valley Comfort is a fine company with a great group of employees. My furnace, which I had purchased from them some years ago, quit working on a cold Friday night. They made a service call right away Saturday morning, determined that the heat exchanger was damaged, and disconnected the furnace because of carbon monoxide emissions. Despite supply problems due to the Covid pandemic they were able to locate and install a new furnace within six days.
I would like to thank the following:
Shelia, the general manager, and her husband for bringing space heaters to my home to try to keep water pipes (and me) from freezing
Terry, for locating the new furnace and working out the warranty benefits
Travis for removal of faulty equipment, installation of the new furnace, his expertise, and his kindness
Shirley for several years of superlative yearly service on the original furnace and for orchestrating help when I needed it
And finally, my sincere thanks to Nate, who made the Saturday service call, located the nearly hidden crack in the heat exchanger, and possibly saved me from carbon monoxide poisoning.
Grateful to all of you,
L Murray
Service: New System Installation
See All Reviews