Reviews

The install team was great, no messes left laying around inside or out. I'm also very impressed with the wall units themselves as to how quiet they operate. This was a great investment into our house. We could not be happier with the CVC team. Thanks again and awesome job!

I can't believe how this company has gone out of their way to make everything right and their attention to detail. Outstanding service is not easy to find these days but you can find it with Crystal Valley!!

Excellent service and has 24 hour service if needed after regular hours. They also service hot water heaters.

You had to work extra hard to get the furnace installed, vented and a replacement one installed because a part was defective. You did all of this in a timely fashion without any delays. You started earlier than expected and finished on the date originally expected despite the problems. I'm glad that Goodman worked with you to get a new unit so quickly. Thank you so much!

Nathaniel was very knowledgeable and answered all of my questions. He worked efficiently and thoroughly. I have great peace of mind that my units are being serviced by the best!!Thank you.

Eugene is an excellent technician! He is very courteous and professional! He has great attention to detail and does a very thorough job! Very impressed!

Very neat and clean

Thank God for Kevin discovering that the heat exchanger was cracked!

The technician identified the problem quickly and answered all of my questions. The repair took less than an hour. I will be recommending Crystal Valley Comfort to my friends, family, and neighbors.

Invoice says the service call was to North Liberty. It should be Plymouth. Samuel was very efficient. The service call was a pleasant one.

Crystal Valley Comfort is a fine company with a great group of employees. My furnace, which I had purchased from them some years ago, quit working on a cold Friday night. They made a service call right away Saturday morning, determined that the heat exchanger was damaged, and disconnected the furnace because of carbon monoxide emissions. Despite supply problems due to the Covid pandemic they were able to locate and install a new furnace within six days. I would like to thank the following: Shelia, the general manager, and her husband for bringing space heaters to my home to try to keep water pipes (and me) from freezing Terry, for locating the new furnace and working out the warranty benefits Travis for removal of faulty equipment, installation of the new furnace, his expertise, and his kindness Shirley for several years of superlative yearly service on the original furnace and for orchestrating help when I needed it And finally, my sincere thanks to Nate, who made the Saturday service call, located the nearly hidden crack in the heat exchanger, and possibly saved me from carbon monoxide poisoning. Grateful to all of you, L Murray

Sam did a great job on a dark and snowy night. thanks!

Crystal Valley provides great service, and polite, knowledgable technicians!