Reviews

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Good
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Bridget gongwer
Goshen

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Michael was great today, as all your service techs are. Explained what he did and answered questions. The entire Crystal Valley family takes such good care of us. From Gaye and Terry to the service techs- all excellent at what they do!!

Angie Cravens-Ganter
MI

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Gene newcomer
Shipshewana ind. 46565

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Christine Mershman
Topeka

Product or service reviewed: -0-

• Timely Service: Excellent
• Overall Quality: Good
• Work Value:
• Technician Neatness: Good
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Since this was a diagnostic call and not a repair/replace heating system I can't give a higher rating since a large part of the work is yet to be done.

Thomas J Leland
Mishawaka

Product or service reviewed: ESC

E.H.
Cassopolis, MI

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Product or service reviewed: Preventive Maintenance

Technician: stechcv@gmail.com

Donna Lantis
Nappanee, IN

Product or service reviewed: Bryant Installation

V.S.
Goshen, IN

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Linda Fisher
WHITE PIGEON

Product or service reviewed: ESC

G.L.
Bristol, IN

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Cecilia Weigle
Marcellus MI

Product or service reviewed: Bryant Installation

T.R.
Goshen, IN

Product or service reviewed: Bryant Installation

T.R.
Goshen, IN

Product or service reviewed: Preventive Maintenance

Technician: stechcv@gmail.com

Weslie Jansen
Nappanee, IN

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

David Boothby
Goshen

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Karen Miller

Product or service reviewed: furnace maintenance with new capacitor installed

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Lou Mierau
Goshen

Product or service reviewed: ESC

J.M.
Three Rivers, MI

Product or service reviewed: ESC

G.P.
Millersburg, IN

Product or service reviewed: Furnance check up

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Willard Heath
Mendon,MI 49072

Product or service reviewed: Preventive Maintenance

Technician: stechcv@gmail.com

Sandra Hollar
Milford, IN

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Anonymous

Product or service reviewed: Amana

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Tech checked w/his support to check the test results. I like this type thoroughness.

John Schmidt
MI

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Good
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Bob Warner
Three Rivers MI

Product or service reviewed: ESC

D.C.
EDWARDSBURG, MI

Product or service reviewed: ESC

D.S.
MIDDLEBURY, IN

Product or service reviewed: ESC

D.G.
CENTREVILLE, MI

Product or service reviewed: ESC

B.N.
Three Rivers, MI

Product or service reviewed: ESC

J.S.
White Pigeon, MI

Product or service reviewed: ESC

J.M.
White Pigeon, MI

Product or service reviewed: ESC

D.R.
Goshen, IN

Product or service reviewed: Furnace, air conditioner, water heater

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Stephen Foster
White Pigeon

Product or service reviewed: ESC

S.G.
Goshen, IN

Product or service reviewed: ESC

P.D.
Granger, IN

Product or service reviewed: ESC

J.W.
Middlebury, IN

Product or service reviewed: ESC

G.P.
Millersburg, IN

Product or service reviewed: ESC

E.B.
Middlebury, IN

Product or service reviewed: Water Furnace

• Timely Service: Good
• Overall Quality: Excellent
• Work Value: Good
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Glenn Oxender
MI

Product or service reviewed: ESC

J.H.
Constantine, MI

Product or service reviewed: ESC

G.H.
Goshen, IN

Product or service reviewed: ESC

M.B.
Middlebury, IN

Product or service reviewed: ESC

J.D.
White Pigeon, MI

Product or service reviewed: AC Service

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Wonderful service.

Karrie and Adam Mathews
Middlebury, IN

Product or service reviewed: ESC

B.J.
Three Rivers, MI

Product or service reviewed: ESC

R.M.
Three Rivers, MI

Product or service reviewed: New furnace

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Very pleased with the work done.

Patricia Lundberg
Osceola

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Jim Marks
White Pigeon

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Patricia Lundberg
Osceola

Product or service reviewed: Checkup

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

David Snyder
Middlebury

Product or service reviewed: Amsana A/C

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Good
• Technician Courtesy: Good
• Office Courtesy: Excellent

Richard Imgrund
Three Rivers MI

Product or service reviewed: ESC

B.L.
Three Rivers, MI

Product or service reviewed: ESC

G.B.
Vicksburg, MI

Product or service reviewed: ESC

D.B.
White Pigeon, MI

• Timely Service: Good
• Overall Quality: Good
• Work Value: Good
• Technician Neatness: Good
• Technician Courtesy: Good
• Office Courtesy: Good

Product or service reviewed: ESC

S.S.
Bristol, IN

Product or service reviewed: ESC

A.L.
White Pigeon, MI

• Timely Service: Excellent
• Overall Quality: Good
• Work Value: Good
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Brenda Wagner
Three Rivers, MI

Product or service reviewed: ESC

M.W.
Goshen, IN

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Charles & Susan Booth
Goshen, IN 46528

Product or service reviewed: ESC

B.K.
Middlebury, IN

Product or service reviewed: ESC

P.S.
Goshen, IN

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Elizabeth Colleran
South Bend, IN

Product or service reviewed: New System Installation

Technician: hellotbowers82@gmail.com

Patricia Nuyken
Goshen, IN

Product or service reviewed: Semi-annual inspection/service

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Prompt & efficient

S & W Associates, LLC c/O Jon. Wieand
Goshen IN

Product or service reviewed: Amana Installation

B.A.
Nappanee, IN

Product or service reviewed: ESC

S.H.
Goshen, IN

Product or service reviewed: ESC

R.S.
Syracuse, IN

Product or service reviewed: ESC

L.N.
Goshen, IN

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Samuel did a great job

Jim Horn
Goshen

Product or service reviewed: Preventive Maintenance

Technician: sheilam@crystalvalleycomfort.com

Kathy Harbaugh
Bristol, IN

Product or service reviewed: regular service

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

We have always had excellent service from Crystal Valley. We have never had the need to complain, they do a great job.

Glen Blinn
Vicksburg

Product or service reviewed: Heat pump routine inspection

• Timely Service: Fair
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Had to replace part on 9 month old tankless water heater. Now new Reme air purifier is not working. But the service people keep at it until they find the fix.

Patricia Nuyken
Goshen, IN 46526

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

rodney F kent
Middlebury

Product or service reviewed: ESC

M.B.
Bristol, IN

Product or service reviewed: ESC

L.W.
Three Rivers, MI

Product or service reviewed: ESC

M.E.
Three Rivers, MI

Product or service reviewed: Air Conditioner

• Timely Service: Good
• Overall Quality: Good
• Work Value: Good
• Technician Neatness: Good
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

John Birkey
Goshen, IN

Product or service reviewed: Bryant Installation

J.L.
Warrenville, IL

Product or service reviewed: ESC

A company from Mishawaka, IN
Mishawaka, IN

Product or service reviewed: ESC

D.S.
North Liberty, IN

Product or service reviewed: ESC

C.J.
Three Rivers, MI

Product or service reviewed: ESC

A company from Elkhart, IN
Elkhart, IN

Product or service reviewed: ESC

S.Y.
Goshen, IN

Product or service reviewed: ESC

D.A.
Mendon, MI

Product or service reviewed: AC

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Very professional

Barbara Fought
Sbipshewana

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Joyce Daglow
White Pigeon, MI 49099

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Both the techs were great! Explained things and answered any questions we had

Linda Bennett
Three Rivers, MI

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Joel and Teresa Barnes
Niles, MI 49120

Technician: hellotbowers82@gmail.com

John Miller
Syracuse, IN

Product or service reviewed: ESC

A company from Middlebury, IN
Middlebury, IN

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Linda jimison
Elkhart, in

Product or service reviewed: ESC

T.B.
Sturgis, MI

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Dale Bishop
Three Rivers, MI

Product or service reviewed: ESC

W.H.
Bristol, IN

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Tech was courteous, explained what repairs needed, had parts and handled on the sport - we like that!

Product or service reviewed: surge protector

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Kevin was pleasant and patient as he answered all my questions

Beth A Kallimani
Middlebury

Product or service reviewed: ESC

J.P.
White Pigeon, MI

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy:

Shirley Yoder
Goshen, In. 46526

Product or service reviewed: Maintenance of Geothermal

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Sam was so knowledgeable and answered all of my questions very simply in terms I could understand. He was very respectful and I'd be happy to have him back anytime. Thank you, Sam!

Lisa Rodriguez
Granger IN

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

James L. Paulsen
White Pigeon

Product or service reviewed: air conditioner

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Terry, you are a real person to deal with, you are straight up. I have been having work and maintenance done for many years.I would be lost without you. Thank you so much for all you have done for me. Shirley

Shirley Adams
Elkhart, In 46514

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Joe Taylor
STURGIS

Product or service reviewed: AC check and replacement of parts and refrigerant

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Eugene and the young man with him were very courteous and found the problem and fixed it. Was told of a couple of options to extend my AC's life and about the maintenance agreement. I already have it for the furnace in the winter but did not have it for the AC. Thankful for their knowledge and courtesy.

Avis Wilkinson
Goshen

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy:

Product or service reviewed: aprilaire

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Huberta Nisonger
Three Rivers

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

barb white
white pigeon,mi

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Good
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Sam P was super polite and pleasant. He showed up on time and completed the A/C check in a timely fashion. He kept me updated on where he was and what he was doing. Truly an asset to your service team!

Amy Shelley
Edwardburg, MI

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Mary Middleton
Three Rivers MI

Product or service reviewed: Air Conditioner maintenance

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

I am very satisfied with Crystal Valley Comfort.

Patricia Lundberg
Osceola

Product or service reviewed: Professional service

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Great service tech!

Marvin Ailstock
Sturgis, Mi

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Stephanie L Crone
white pigeon

Product or service reviewed: ESC

R.S.
Syracuse, IN

Product or service reviewed: ESC

L.S.
Granger, IN

Product or service reviewed: ESC

D.B.
Goshen, IN

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Appreciated Sam's attention to detail and explanations.

John L Schrader
Three Rivers

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Bonnie Borger
Nappanee, IN 46550

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Evelyn Byler
White Pigeon

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

LARRY SUETKAMP
Granger

Product or service reviewed: ESC

R.K.
Three Rivers, MI

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Carl Weaver
Goshen, Indiana

Product or service reviewed: HVAC

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

They have worked above and beyond expectations to make sure that my dad has great heating and AC in his new condo. Thank you Crystal Valley!!

Andrea Thalheimer
Goshen

Product or service reviewed: New System Installation

Technician: sheilam@crystalvalleycomfort.com

Kim & Ed Stevens
Three Rivers, MI

Product or service reviewed: routine maintenance

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

The technician was very cooperative when I told him that our granddaughter who is a nurse and worked all night was sleeping. He quietly did his work. Thank you.

Alice Slabaugh
Goshen, IN 46528

Product or service reviewed: cleaned part

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Good job

Daryl Rice
White Pigeon

Product or service reviewed: ESC

T.N.
Orland Park, IL

Product or service reviewed: ESC

J.W.
Elkhart, IN

Product or service reviewed: ESC

S.S.
Bristol, IN

Product or service reviewed: ESC

M.B.
Middlebury, IN

Product or service reviewed: Annual Summer service

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Leslie York
White Pigeon

Technician: hellotbowers82@gmail.com

Steve Yoder
Middlebury, IN

Product or service reviewed: ESC

R.M.
Three Rivers, MI

Product or service reviewed: ESC

R.M.
Three Rivers, MI

Product or service reviewed: ESC

K.Z.
South Bend, IN

Product or service reviewed: New HVAC system

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

I can't believe how this company has gone out of their way to make everything right and their attention to detail. Outstanding service is not easy to find these days but you can find it with Crystal Valley!!

Andrea Thalheimer
Goshen

Product or service reviewed: New HVAC system

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

You had to work extra hard to get the furnace installed, vented and a replacement one installed because a part was defective. You did all of this in a timely fashion without any delays. You started earlier than expected and finished on the date originally expected despite the problems. I'm glad that Goodman worked with you to get a new unit so quickly. Thank you so much!

John Rahe
GOSHEN

Product or service reviewed: Twice a year service contract

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Suzette E Hilton
East Lansing MI 48823 (billing) Sturgis MI 49091 (service Address)

Product or service reviewed: Amana Installation

R.M.
Three Rivers, MI

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

Marcia Ditto
Vandalia, MI

Product or service reviewed: Evaporator Coil Replacement

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Eugene is an excellent technician! He is very courteous and professional! He has great attention to detail and does a very thorough job! Very impressed!

Brent Dunaway
White Pigeon, MI

Product or service reviewed: ESC

L.F.
White Pigeon, MI

Product or service reviewed: New System Installation

Technician: hellotbowers82@gmail.com

Toni Miller
Goshen, IN

Product or service reviewed: New HVAC system

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Thank God for Kevin discovering that the heat exchanger was cracked!

Andrea Thalheimer
Goshen

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

Linda And Gary Henderson
Goshen, IN

Product or service reviewed: Annual furnace insoection

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Gary and Linda Henderson
Goshen IN

Product or service reviewed: Replacement fan motor and bracket

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

The technician identified the problem quickly and answered all of my questions. The repair took less than an hour. I will be recommending Crystal Valley Comfort to my friends, family, and neighbors.

Benjamin H Horrocks
Three Rivers

• Timely Service: Good
• Overall Quality: Good
• Work Value: Good
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Good

Carolyn Peters
Elkhart, In

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

Pat And Jerry Timm
Schoolcraft, MI

Product or service reviewed: ESC

B.G.
Goshen, IN

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Good
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Product or service reviewed: six month service

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Invoice says the service call was to North Liberty. It should be Plymouth. Samuel was very efficient. The service call was a pleasant one.

Allen Shockney
IN

Product or service reviewed: Motor replacement

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Mary A Middleton
Three Rivers

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Product or service reviewed: New System Installation

Technician: hellotbowers82@gmail.com

Linda Murray
Mendon, MI

Product or service reviewed: ESC

A company from Three Rivers, MI
Three Rivers, MI

Product or service reviewed: water valve thingy doodle

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Sam did a great job on a dark and snowy night. thanks!

Carl Wodrich
Buchanan, MI

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Crystal Valley provides great service, and polite, knowledgable technicians!

Stephanie Roth Pairitz
IN

• Timely Service: Good
• Overall Quality: Excellent
• Work Value: Good
• Technician Neatness: Excellent
• Technician Courtesy: Good
• Office Courtesy: Good

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Product or service reviewed: New System Installation

Technician: hellotbowers82@gmail.com

Terry Bley
Goshen, IN

Product or service reviewed: Amanda furnace quit. Found damage Now warranty replacement

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Kevin was very thorough and informative.

Debra Bell
Three Rivers

Product or service reviewed: Water Furnace check up

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Our service technician was Nate. Nate was friendly & courteous. He was knowledgeable & professional. Nate was able to answer all our questions. Nate made recommendations. He explained the features and benefits of his recommendations. We were very pleased and satisfied with the service that Crystal Valley provides. We will continue to do business with them.

Joe French
Nappanee

Product or service reviewed: Annual check

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Nancy A Moore
Three Rivers

Product or service reviewed: Amana Installation

D.R.
Elkhart, IN

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

I wish the tech would have noted on the sticker on the side of the furnace, the date and type of service performed. This has been an ongoing record since the date you installed the furnace for my parents. As of the date of this response (Saturday, Jan. 23, 2021 8:00 am), I am having some trouble with the furnace trying to come on and then shutting down. It has done this several times as I turned the thermostat up this morning.

Nancy Baker
Elkhart IN,

Product or service reviewed: Routine maintenance, repair of leak in hot water heater

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Jessica Elliott
Goshen, IN

Product or service reviewed: ESC

A.B.
Jones, MI

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

.this guy was polite, friendly, and knew his job

Gregory Crosbie
Vicksburg MI

Product or service reviewed: replacement of sensor and install new surge protection

• Timely Service: Good
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

consistently good work. thanks.

Margaret R Schnaars
Goshen

Product or service reviewed: Geothermal Funace and Reme Halo

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

All of your employees including Kenton and the supervisor who looked at the job before the work was done, were all very professional and polite. Thank you for everything. (Sorry, I forgot the names)

Tom Reid
Howe

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Connie Balyeat
MI

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

Mike Ely
Three Rivers, MI

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Jeanine Kaufman
Goshen

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

Bryce Schrock
Goshen, IN

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

LAWRENCE CZASZWICZ
three rivers michigan

Product or service reviewed: ESC

J.D.
Camden, MI

Product or service reviewed: ESC

M.S.
Fishers, IN

Product or service reviewed: ESC

D.W.
Marcellus, MI

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Glen Blinn
Vicksburg, MI 49097

Product or service reviewed: ESC

J.M.
White Pigeon, MI

Product or service reviewed: ESC

A company from Elkhart, IN
Elkhart, IN

Product or service reviewed: ESC

M.W.
Goshen, IN

Product or service reviewed: ESC

J.S.
Edwardsburg, MI

Product or service reviewed: ESC

A.D.
Goshen, IN

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

David And Mary Ives
White Pigeon, MI

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Good
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

John Hooley
Elkhart, IN

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Ceil Clementz
IN

Product or service reviewed: ESC

R.M.
White Pigeon, MI

Product or service reviewed: oil filter canister

• Timely Service: Good
• Overall Quality: Good
• Work Value: Good
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

The invoice for this minor task was outrageous. With over thirty years of dealing with Crystal Valley, I will need to research another service source

EDWARD MACKAY
THREE RIVERS

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Donald Newcomer
Shipshewana

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Fair

I feel since my heater is less than two years old and I have been paying multiple times on repair work ( labor). That is something I should not have had to pay because it should’ve been a better and new heater in the first place so that way I would not have had these repair jobs done!

Barbara Smith
Howe, In

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Nate was on time, friendly and helpful.

Kathy Gordon
Elkhart IN

Product or service reviewed: Amana Installation

H.P.
Vandalia, MI

Product or service reviewed: Repair

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Courteous and punctual.

MICHAEL CONKLIN
CONSTANTINE, MI.

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Jenny Albert
Goshen

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

Lori And Tim Keenum
Goshen, IN

Product or service reviewed: Furnace service

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Prep for new system in future

Bill Guinther
IN

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Did a very good job, very professional

Steve Rank
Centreville

Product or service reviewed: ESC

J.S.
Chicago, IL

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

Joe And Dianna Stump
Goshen, IN

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Angie Ganter
Niles, MI

Product or service reviewed: Regular Maintenance

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Charli Hurley
IN

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

Charlotte Hurley
Goshen, IN

Technician: hellotbowers82@gmail.com

Holly Napier
Syracuse, IN

Product or service reviewed: ESC

J.M.
Three Rivers, MI

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

Marvin Ailstock
Sturgis, MI

Product or service reviewed: System Repair

Technician: stechcv@gmail.com

Dave S.
Elkhart, IN

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Sam installed and explained how to use the new thermostat

Thomas L Smith
Lagrange

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

Mary And Merle Yoder
Millersburg, IN

Product or service reviewed: ESC

E.H.
The Villages, FL

Product or service reviewed: ESC

K.N.
Mishawaka, IN

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

Charles And Elaine Schmidt
Middlebury, IN

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

Dawn And Jeff Jacobs
Ligonier, IN

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Becky Coquillard
Granger IN

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

Karen Burns
Ligonier, IN

• Timely Service: Good
• Overall Quality: Good
• Work Value: Good
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Merle and Mary K Yoder
Millersburg In 46543

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

Ellen And Norman Beckwith
Three Rivers, MI

Product or service reviewed: ESC

B.C.
Edwardsburg, MI

Product or service reviewed: ESC

S.D.
Granger, IN

Product or service reviewed: ESC

D.R.
Goshen, IN

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

Bob Warner
Three Rivers, MI

Product or service reviewed: ESC

B.N.
Three Rivers, MI

Product or service reviewed: ESC

S.O.
Constantine, MI

Product or service reviewed: ESC

M.G.
Three Rivers, MI

Product or service reviewed: ESC

T.W.
White Pigeon, MI

Product or service reviewed: ESC

C.J.
Three Rivers, MI

Product or service reviewed: ESC

D.G.
White Pigeon, MI

Product or service reviewed: ESC

C.H.
Goshen, IN

Product or service reviewed: ESC

E.H.
Elkhart, IN

Product or service reviewed: ESC

J.H.
Goshen, IN

Product or service reviewed: ESC

R.L.
Goshen, IN

Product or service reviewed: ESC

R.M.
Mishawaka, IN

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

Bonnie And Michael Borger
Nappanee, IN

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

Beth And George Kallimani
Middlebury, IN

Product or service reviewed: ESC

J.L.
Middlebury, IN

Product or service reviewed: ESC

P.C.
Three Rivers, MI

Product or service reviewed: ESC

J.E.
Three Rivers, MI

Product or service reviewed: ESC

W.W.
Sturgis, MI

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

James And Joan Stiver
Middlebury, IN

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

Pam Johnson
White Pigeon, MI

Product or service reviewed: System Repair

Technician: nwalk52@gmail.com

Vicki Jaramillo
Sturgis, MI

Technician: nwalk52@gmail.com

Brian Rice
Leonidas, MI

Product or service reviewed:

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Bernard Nisonger
Three Rivers

Product or service reviewed: New System Installation

Technician: hellotbowers82@gmail.com

Curt Blosser
Elkhart, IN

• Timely Service: Good
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Stephen A Daily
Granger

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

It is on file

Product or service reviewed: Furnace maintenance

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Awesome tech, great service and a fair cost. Overall very pleased and I have heat again.

Kyle Kilgore
Elkhart

Product or service reviewed: Gas valve replaced

• Timely Service: Good
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Mary Jane Hoober
Middlebury

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

Ralph And Shirley Parlin
Leonidas, MI

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

Susie Ford
White Pigeon, MI

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

Jeff Coppes
Mishawaka, IN

Product or service reviewed: We had to pay for a part that the technician said needed to be replaced

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy:

Crystal Valley Comfort is honest and reliable! They are experts in their field!

Jack & Lynn Zeiler
MI

Product or service reviewed: Reme Halo

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Sam was helpful and polite during the service visit.

Bob Waugaman
Goshen

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

Karen And Otis Miller
Goshen, IN

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

Linda And Larry Fisher
White Pigeon, MI

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

Katie Otto Farm
Middlebury, IN

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

Jim And Corolyn Eagleson
Middlebury, IN

Technician: klehman1979@gmail.com

Tina Martin
Goshen, IN

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

Mike Fuller
Three Rivers, MI

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

Michael Blough
Goshen, IN

Product or service reviewed: Checking furnace before winter.

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Mike Fuller
Three Rivers, Michigan

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Product or service reviewed: Bryant HVAC Unit

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

They were awesome...came earlier than we thought they could come, put in a great system that I can’t hear running!!!!

John Utley
IN

Product or service reviewed: Annual service

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Timm Smith
Mendon Mo

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Jerry and Candy Suszko
White Pigeon Michigan

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

Wayne Wiebel
Sturgis, MI

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

David And Penny Duncan
Dowagiac, MI

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Ken Nemes
Mishawaka, IN

Technician: stechcv@gmail.com

Stephen Morcos
White Pigeon, MI

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

Steve And Tamara Babcock
Three Rivers, MI

Product or service reviewed: System Repair

Technician: nwalk52@gmail.com

Pat Wragg
Centreville, MI

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

Dennis And Kathy Griffioen
Centreville, MI

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

Jeff Bell
Schoolcraft, MI

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Sam was very professional

stephen morcos
White Pigeon MI

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Good

Kathleen Griffioen
Centreville MI 49032

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Susan Marks
Elkhart IN

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

Susan And John Marks
Elkhart, IN

John And Gail Schrader
Three Rivers, MI

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

Jennifer And John Randolph
Millersburg, IN

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value:
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

GEORGENE Homer/Kim Lucas
Three Rivers, MI

Product or service reviewed: Both service and product are GREAT!

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

We have worked with you for years. When we purchased this home it had a geo-thermal furnace/AC. They are fantastic. We had to replace the original in 2013. We didn't give a second thought on replacing with the same type furnace.. They are a little pricey to buy but you make it up very fast and then the saving is out of this world!! I would recommend this type furnace to everyone. It is really nice to only receive one utility bill a month and that bill tells the storey!.

Jeannie hensell
Centreville MI 49032

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

Dan And Carol Harvey
Jones, MI

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Sam was very informative. He told me things about my furnace that I didn't even know. Thank you Sam.

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

Dave And Marlene Snyder
Middlebury, IN

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Deborah Tor
IN

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

Jefferey And Nancy Nasser
Centreville, MI

Technician: nwalk52@gmail.com

Beryl Loomis
Three Rivers, MI

Technician: nwalk52@gmail.com

Barbara Fought
Shipshewana, IN

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

Synergy Insurance
Mishawaka, IN

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Patricia Lundberg
Osceola

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

St Joseph Catholic Church
White Pigeon, MI

Technician: nwalk52@gmail.com

James And Nancy Marks
White Pigeon, MI

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

Jeff And Jennifer Longenbaugh
Middlebury, IN

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

Carol Weber
Edwardsburg, MI

Technician: nwalk52@gmail.com

Tony And Julia Carroll
Goshen, IN

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

Bob Oldenburg
Constantine, MI

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Your verification system for I am not a robot is absurd

George Pietrzak
Middlebury

Product or service reviewed: WaterFurnace repair

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Poor

My poor rating for "office personnel" is specifically for the after-hours answering service. She was not very pleasant or cordial. The way she answered made it seem like I was interrupting something and causing a burden. Sam Patterson, on the other hand, was amazing. Very courteous, personable, and knowledgeable. He put up with my questions (I'm trying to learn how the WaterFurnace works) and took the time to explain things to me. A+ service from Sam.

Anfrey Cheng
Buchanan, MI

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

Michael And Brenda Hahn
Middlebury, IN

Product or service reviewed: System Repair

Technician: nwalk52@gmail.com

Nigel Norman
Three Rivers, MI

Product or service reviewed: New System Installation

Technician: hellotbowers82@gmail.com

Brenda Wagner
Three Rivers, MI

Technician: hellotbowers82@gmail.com

Gary Houser
Middlebury, IN

Product or service reviewed: Crystal Valley techicians installed a new Geothermal Heat Pump and wall hung instantaneous water heater. They also servicr my existing minisplit heat pump purchased by the home's prior owner.e

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Best HVAC and plumbers in the SW Michigan and Northern Indiana area. Very prompt and knowledgeable service techs

Tom Kuhn
Three Rivers, MI

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Jim Horn
Goshen In

Product or service reviewed: Furnace/Cooling Unit

• Timely Service: Fair
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Technician was quite late BUT I was kept informed about what was happening and when he would be arriving.

Charli
IN

Product or service reviewed: System Repair

Technician: nwalk52@gmail.com

Robert And Laura Nelson
Mendon, MI

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

Charles Yoder
Middlebury, IN

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy:

Sorry to see Shirley go. We will miss her smile and kind service.

Kathy Harbaugh
Bristol Indiana

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Luke Gascho
Goshen IN 46526

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy:
• Office Courtesy: Excellent

Barbara Mitchell
Three Rivers

Technician: hellotbowers82@gmail.com

Shawn Arndt
Three Rivers, MI

Product or service reviewed: Preventive Maintenance

Technician: nwalk52@gmail.com

Bryan And Louise Mierau
Goshen, IN

Product or service reviewed: New System Installation

Technician: stechcv@gmail.com

Mrs. Ronald Fox
Goshen, IN

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Brenda Miller
Elkhart, In

Product or service reviewed: Air conditioner and furnace

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Good

Jennifer Albert Air and heating
GOSHEN

• Timely Service: Excellent
• Overall Quality:
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Kendall Miller
Goshen

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Stephanie Crone
White Pigeon

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Wayne Brenda Miller
Elkhart Indiana

Product or service reviewed: Repair of geothermal

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Michael Lampen
Jones

Product or service reviewed: Bi-annual inspection

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Good job. Nate answered all my questions.

Edwin Burkmire
Middlebury, In 46540

Technician: eugenestech@gmail.com

Steiner
Elkhart, IN

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Always makes an effort to come the same day you call. Very reliable.

James B. Brannigan
Three Rivers mi

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Good

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Good

Shirley is absolutely a wonderful person. I feel so comfortable with her. She’s priceless.

Debbie Hoffmaster
Three Rivers MI

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy:

Merle and Mary K Yoder
Millersburg In 46543

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Tom Yarger

Product or service reviewed: serviced our central air unit

• Timely Service: Good
• Overall Quality: Good
• Work Value: Good
• Technician Neatness: Good
• Technician Courtesy: Good
• Office Courtesy: Good

your company was great Terry called to let me know he had a tech on his way and he should be there in 30 minutes, Eugene was great took a look at everything and quickly found the problem and solution

Patty Baba
White PIgeon, MI 49099

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Glen Blinn
VICKSBURG

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Susan Marks
Elkhart IN

Product or service reviewed: Air-conditioning Maintenance service

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Shirley has ALWAYS been friendly, courteous and professional, She is such a pleasant person to work with. Awesome job as usual Shirley! Thank You!

Lance E Hochstedler
NEW PARIS

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy:

shirley Gil
New Paris, In

Product or service reviewed: installed a new compasator

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Good
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Bruce Horein
Wakarusa, IN 46573

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Susan Marks
Elkhart IN

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

fast response time , Sam the tech was great

jim long
Shipshewana

Product or service reviewed: Diagnosed, replaced contactor and capacitor for compressor!

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Responded and fixed the issue, within about an hour of my call! So grateful for quick service in the heat of July!!! Thank you, CVC!

Patricia Nuyken
Goshen, IN

Product or service reviewed: Service

• Timely Service: Excellent
• Overall Quality: Good
• Work Value: Good
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Good

Joe Taylor, Mendon United Methodist Church
Mendon, Michigan 49072

Product or service reviewed: Air conditioner check/service

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Friendly tech

Bill
Goshen, IN

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Ruth Ellen Dean
Goshen

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Mary Kinsman
White Pigeon MI

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Excellent service and very dependable

James B. Brannigan
Three River Mi

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Product or service reviewed: air conditioner maintenance

• Timely Service: Excellent
• Overall Quality: Good
• Work Value: Good
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Enjoy Shirley and her professionalism and manner. Don't know about questions on quality of work or value of work, but assume things were done properly.

Robert Brown
Elkhart, In 46514

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Gary Earnhart
Goshen

Product or service reviewed: Annual A/C service check

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Nate did an excellent job. He is very knowledgeable of the operation of our equipment. I don't think anyone has ever checked the capacitor or it has always been in range. Corrected the thermostat so it gives the correct reading.

Willard Heath
Mendon

Product or service reviewed: Rannai Hot Water System

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

We lucked out. Sam was in Mishawaka and was at our home in an hour! He fixed the problem quickly. He is an excellent rep of your company.

Kent Slocum
Mishawaka,IN

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Good
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

david booko
THREE RIVERS

Product or service reviewed: Bryant

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Vicki L Shepard
SHIPSHEWANA

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Sherrie Beringer
North Liberty

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Michelle Kite
ELKHART

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy:

Product or service reviewed: service

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Please note the spelling of my address, it's "N. Greene road" instead of "N. Green road". Thanks!

Jan Oostland
Goshen

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Shawn Strawser

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Randall Bontrager
Shipshewana

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Esther Van Marel
Marcellus, Michigan

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

I praise Sam for his expertise service.

sherry willard
Elkhart.in

Product or service reviewed: humidifier humidistat replaced. checked furnace. installed air purifier

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Eugene was very curtious and professional.

Wilma Mast
Middlebury

Product or service reviewed: Service

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Responded to my problem in a very prompt and professional manner.

Randy Miller
Centerville, Michigan 49032

Product or service reviewed: Maintenance

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Found fan belt getting, reset limiting switch, now the fan is running for less than a minute, goes off and comes back on many times every hour. Someone is supposed to come replace the belt hopefully on Monday. They will need to adjust the limiting switch again.

Mary Middleton
Three Rivals

Product or service reviewed: Ball valve

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Good

David Duncan
Dowagiac, Michigan

Product or service reviewed: Geothermal

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

This is the 2nd time I have used Crystal Valley and both times the Tech was very professional and very informative

Kevin Evans
Constantine, MI

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Sams a good dude and explains everything very good

jim long
shipshewana, in

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Fair
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

ton hilton
Three Rivers

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

very professional , explained issues in detail

hubbard feeds
shipshewana, in

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

hubbard feeds
shipshewana, in

Product or service reviewed: Water Furnace

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy:

Everyone is so friendly and considerate. Would recommend Crystal Valley to friends.

Charles Lamb
Goshen, In. 46528

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Good

Sam was extremely knowledgeable and detailed.

Patrick O'Connor
Bristol

Product or service reviewed: Furnace

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Linda
White pigeon, mi

Product or service reviewed: repairs

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Mike Morris

Product or service reviewed: Warranty question

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Paul
MIDDLEBURY

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Eldon Heatwole

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Excellent
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Eldon Heatwole

Product or service reviewed: Geothermal PM

• Timely Service: Excellent
• Overall Quality: Excellent
• Work Value: Good
• Technician Neatness: Excellent
• Technician Courtesy: Excellent
• Office Courtesy: Excellent

Would like to have technician update the maintenance tag on the furnace noting that the PM was done and what was done. This helps the homeowner keep an accurate record of the history of things checked and maintained on the machine. Also, it would be really helpful to know that some kind of checklist was indeed completed? If it is, could we get a copy?

Roelf Kuitse
Union