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At Crystal Valley Comfort we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites or social networks.

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Reviews of Crystal Valley Comfort

5

(Based on 39 rated reviews)

55

01-Nov-2017

Product or service reviewed: Numerous

I have been using Crystal Valley Comfort nearly 15 years for all of my residential HVAC needs including installation, repair, and maintenance. In all that time they have never provided any reason for me to consider ever going elsewhere. Highly skilled, professional, and great peace of mind. Thank you Crystal Valley!
55

27-Jan-2020

Product or service reviewed: Geothermal PM

  • Timely Service: Excellent
  • Overall Quality: Excellent
  • Work Value: Good
  • Technician Neatness: Excellent
  • Technician Courtesy: Excellent
  • Office Courtesy: Excellent

Would like to have technician update the maintenance tag on the furnace noting that the PM was done and what was done. This helps the homeowner keep an accurate record of the history of things checked and maintained on the machine. Also, it would be really helpful to know that some kind of checklist was indeed completed? If it is, could we get a copy?

55

24-Jan-2020

Product or service reviewed: hope it lasts longer than before

  • Timely Service: Excellent
  • Overall Quality: Excellent
  • Work Value: Excellent
  • Technician Neatness: Excellent
  • Technician Courtesy: Excellent
  • Office Courtesy: Excellent

Sam was very nice guy seemed very honest with my questions did great work would recommend him for a raise

55

21-Jan-2020

Product or service reviewed: FURNACE OUTAGE

  • Timely Service: Excellent
  • Overall Quality: Excellent
  • Work Value: Excellent
  • Technician Neatness: Excellent
  • Technician Courtesy: Excellent
  • Office Courtesy: Excellent

55

17-Jan-2020

  • Timely Service: Excellent
  • Overall Quality: Excellent
  • Work Value: Good
  • Technician Neatness: Excellent
  • Technician Courtesy: Excellent
  • Office Courtesy: Excellent

55

14-Jan-2020

  • Timely Service: Excellent
  • Overall Quality: Excellent
  • Work Value: Excellent
  • Technician Neatness: Excellent
  • Technician Courtesy: Excellent
  • Office Courtesy: Excellent

55

08-Jan-2020

  • Timely Service: Excellent
  • Overall Quality: Excellent
  • Work Value: Excellent
  • Technician Neatness: Excellent
  • Technician Courtesy: Excellent
  • Office Courtesy: Excellent

55

07-Jan-2020

Product or service reviewed: Service to tankless water heater

  • Timely Service: Excellent
  • Overall Quality: Excellent
  • Work Value: Excellent
  • Technician Neatness: Excellent
  • Technician Courtesy: Excellent
  • Office Courtesy: Excellent

55

04-Jan-2020

  • Timely Service: Excellent
  • Overall Quality: Excellent
  • Work Value: Excellent
  • Technician Neatness: Excellent
  • Technician Courtesy: Excellent
  • Office Courtesy: Excellent

55

03-Jan-2020

  • Timely Service: Excellent
  • Overall Quality: Excellent
  • Work Value: Excellent
  • Technician Neatness: Excellent
  • Technician Courtesy: Excellent
  • Office Courtesy: Excellent

55

03-Jan-2020

  • Timely Service: Excellent
  • Overall Quality: Excellent
  • Work Value: Excellent
  • Technician Neatness: Excellent
  • Technician Courtesy: Excellent
  • Office Courtesy: Excellent

Sam was extremely courteous and professional. He did a great job thoroughly explaining the problems and options for repair or replacement. He did not pressure us in any way to make a rushed decision. Overall he did a great job!

55

23-Dec-2019

  • Timely Service: Excellent
  • Overall Quality: Good
  • Work Value: Good
  • Technician Neatness: Excellent
  • Technician Courtesy: Good
  • Office Courtesy: Good

55

19-Dec-2019

  • Timely Service: Excellent
  • Overall Quality: Excellent
  • Work Value: Excellent
  • Technician Neatness: Excellent
  • Technician Courtesy: Excellent
  • Office Courtesy: Excellent

55

19-Dec-2019

Product or service reviewed: Furnace repair

  • Timely Service: Excellent
  • Overall Quality: Excellent
  • Work Value: Excellent
  • Technician Neatness: Excellent
  • Technician Courtesy: Excellent
  • Office Courtesy: Good

Keep hiring people from Orville Ohio!

55

16-Dec-2019

  • Timely Service: Excellent
  • Overall Quality: Excellent
  • Work Value: Excellent
  • Technician Neatness: Excellent
  • Technician Courtesy: Excellent
  • Office Courtesy: Excellent

55

14-Dec-2019

  • Timely Service: Excellent
  • Overall Quality: Excellent
  • Work Value: Excellent
  • Technician Neatness: Excellent
  • Technician Courtesy: Excellent
  • Office Courtesy: Excellent

55

13-Dec-2019

  • Timely Service: Excellent
  • Overall Quality: Excellent
  • Work Value: Excellent
  • Technician Neatness: Excellent
  • Technician Courtesy: Excellent
  • Office Courtesy: Excellent

55

13-Dec-2019

  • Timely Service: Excellent
  • Overall Quality: Excellent
  • Work Value: Excellent
  • Technician Neatness: Excellent
  • Technician Courtesy: Excellent
  • Office Courtesy: Excellent

If I did not have the opportunity to take this survey I would have called to let you know how great Sam was. He is very professional and answered all of my questions and concerns.

55

27-Nov-2019

  • Timely Service: Excellent
  • Overall Quality: Excellent
  • Work Value: Excellent
  • Technician Neatness: Excellent
  • Technician Courtesy:
  • Office Courtesy: Excellent

55

27-Nov-2019

  • Timely Service: Excellent
  • Overall Quality: Excellent
  • Work Value: Excellent
  • Technician Neatness: Excellent
  • Technician Courtesy: Excellent
  • Office Courtesy: Excellent

Absolutely thrilled with the service! So Thankful for Crystal Valley!

55

21-Nov-2019

  • Timely Service: Excellent
  • Overall Quality: Excellent
  • Work Value: Excellent
  • Technician Neatness: Excellent
  • Technician Courtesy: Excellent
  • Office Courtesy: Excellent

55

21-Nov-2019

Product or service reviewed: fixed Rust Inhibitor

  • Timely Service: Excellent
  • Overall Quality: Excellent
  • Work Value: Excellent
  • Technician Neatness: Excellent
  • Technician Courtesy: Excellent
  • Office Courtesy: Excellent

55

20-Nov-2019

  • Timely Service: Excellent
  • Overall Quality: Excellent
  • Work Value: Excellent
  • Technician Neatness: Excellent
  • Technician Courtesy: Excellent
  • Office Courtesy: Excellent

55

19-Nov-2019

Product or service reviewed: Tankless water heater

  • Timely Service: Excellent
  • Overall Quality: Excellent
  • Work Value: Excellent
  • Technician Neatness: Excellent
  • Technician Courtesy: Excellent
  • Office Courtesy: Excellent

55

15-Nov-2019

  • Timely Service: Excellent
  • Overall Quality: Excellent
  • Work Value: Excellent
  • Technician Neatness: Excellent
  • Technician Courtesy: Excellent
  • Office Courtesy: Excellent

55

15-Nov-2019

  • Timely Service: Excellent
  • Overall Quality: Excellent
  • Work Value: Excellent
  • Technician Neatness: Excellent
  • Technician Courtesy: Excellent
  • Office Courtesy: Excellent

55

13-Nov-2019

  • Timely Service: Excellent
  • Overall Quality: Excellent
  • Work Value: Excellent
  • Technician Neatness: Excellent
  • Technician Courtesy: Excellent
  • Office Courtesy: Excellent

55

08-Nov-2019

Product or service reviewed: fixed Rust Inhibitor

  • Timely Service: Good
  • Overall Quality: Excellent
  • Work Value: Excellent
  • Technician Neatness: Excellent
  • Technician Courtesy: Excellent
  • Office Courtesy: Excellent

55

08-Nov-2019

  • Timely Service: Excellent
  • Overall Quality: Excellent
  • Work Value: Excellent
  • Technician Neatness: Excellent
  • Technician Courtesy: Excellent
  • Office Courtesy: Excellent

55

01-Nov-2019

Product or service reviewed: Repaired the furnace

  • Timely Service: Excellent
  • Overall Quality: Excellent
  • Work Value: Excellent
  • Technician Neatness: Excellent
  • Technician Courtesy: Excellent
  • Office Courtesy: Excellent

You always do a great job. Thank you!

55

01-Nov-2019

  • Timely Service: Excellent
  • Overall Quality: Excellent
  • Work Value: Excellent
  • Technician Neatness: Excellent
  • Technician Courtesy: Excellent
  • Office Courtesy: Excellent

55

29-Oct-2019

  • Timely Service: Excellent
  • Overall Quality: Excellent
  • Work Value: Excellent
  • Technician Neatness: Excellent
  • Technician Courtesy: Excellent
  • Office Courtesy: Excellent

55

26-Oct-2019

  • Timely Service: Excellent
  • Overall Quality: Excellent
  • Work Value: Excellent
  • Technician Neatness: Excellent
  • Technician Courtesy: Excellent
  • Office Courtesy: Excellent

55

24-Oct-2019

Product or service reviewed: Rennai tankless water heater

  • Timely Service: Excellent
  • Overall Quality: Excellent
  • Work Value: Excellent
  • Technician Neatness: Excellent
  • Technician Courtesy: Excellent
  • Office Courtesy: Excellent

Sam was absolutely FANTASTIC! Courteous, thorough, and extremely knowledgeable. You’ve definitely gained a new customer for all my heating and cooling needs!

55

22-Oct-2019

Product or service reviewed: Repair

  • Timely Service: Excellent
  • Overall Quality: Excellent
  • Work Value: Excellent
  • Technician Neatness: Excellent
  • Technician Courtesy: Excellent
  • Office Courtesy: Excellent

What a company of Excellence! It starts with the owners and is also displayed in their employees. The manager Terry was in contact with me to make sure the appointment was made when we had trouble with our geothermal, and assured us of what time the technician, Sam, was coming. Sam is very professional, polite, and extremely knowledgeable! He took the time needed to not only assess the problem and fix it quickly, but he helped us understand the unit and how to be proactive and prepare for the seasons to come with using our geothermal to maximum efficiency. We are amazed at the excellence in this company! Thank you!!!

55

22-Oct-2019

  • Timely Service: Excellent
  • Overall Quality: Excellent
  • Work Value: Excellent
  • Technician Neatness: Excellent
  • Technician Courtesy: Excellent
  • Office Courtesy: Excellent

55

22-Oct-2019

Product or service reviewed: Diagnosis on fan

  • Timely Service: Excellent
  • Overall Quality: Excellent
  • Work Value: Excellent
  • Technician Neatness: Excellent
  • Technician Courtesy: Excellent
  • Office Courtesy: Excellent

Sam was very helpful and courteous while quickly getting to the root cause of the problem. I really appreciate his technical ability, thanks.

55

21-Oct-2019

  • Timely Service: Excellent
  • Overall Quality: Excellent
  • Work Value: Good
  • Technician Neatness: Excellent
  • Technician Courtesy: Excellent
  • Office Courtesy: Excellent

55

15-Oct-2019

Product or service reviewed: Limiting switch for fan

  • Timely Service: Excellent
  • Overall Quality: Excellent
  • Work Value: Excellent
  • Technician Neatness: Excellent
  • Technician Courtesy: Excellent
  • Office Courtesy: Excellent