Reviews

Travis was AMAZING during our entire install process! We greatly appreciate his attention to detail, kindness, and the wealth of knowledge that he took the time to share with us. He was always respectful and left the basement tidier than when he arrived! Overall, he made the entire experience a great one! I would recommend Crystal Valley and Travis specifically to anyone!

Polite and courteous service rep

I have been around HVAC service techs for over 60 years and I can tell you there are none better than Sam. He is knowledgeable on both Hydronics and Forced air, courteous, and explains and answers all questions in detail. Even my wife told him how impressed she was and that he really knows his "stuff". This isn't my first exposure to Sam but he continues to impress me and I'm sure you already know this. As a businessman it's nice to hear the upside. Business is as strong as your people, I hope Crystal Valley is doing well.

Sam installed and explained how to use the new thermostat

Nathaniel Walker was very knowledgeable and helpful with information

We were very pleased with Nate's service..

Nate your service tech. was polite, very professional, was masked up for entire service call and answered all questions

Good work as expected!

We were absolutely amazed that Nate came so quickly when we called about our emergency. Thank you, Terry, for fitting us in that day! Job well done!

Great job, answer alll questions, very polite, didn't rush through and run.

Nate did an EXCELLENT job. He was very thorough. Answered ALL our questions. We were scheduled for Monday but Terry called and asked if I was available now!!! They do their BEST to get to your problems Once again Thanks Nate

Great company to work with. They were open and honest about all my options that would be best for us. Their communication was extremely great and they didn't hesitate to answer any questions I may have had. The installers were super nice to work with and professional too. I would recommend them to anyone and everyone. As much as I didn't want to deal with replacing a furnace they made the process easy and affordable. They will continue to get my business.

All around a great experience. The installers were super nice and helpful. They answered all questions I had. I like companies with great communication and they exceeded my expectations. They were extremely helpful from start to finish.