Reviews

At Crystal Valley Comfort we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites or social networks.
Read what other customers have said about us.
All trademarks or brands on this page are registered by their respective owner and are not affiliated with our company, nor do they endorse or sponsor our products or services.
Reviews of Crystal Valley Comfort
(Based on 316 rated reviews)
21-Jul-2022
Crystal Valley masters a number of construction related hurdles that most companies never even try to master. Polite. Extremely knowledgeable. Able to explain complex engineering in simple terms. Great follow through. Great communication before and during construction.
EPF
10-Dec-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Good
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Bridget gongwer
Goshen
08-Dec-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Michael was great today, as all your service techs are. Explained what he did and answered questions. The entire Crystal Valley family takes such good care of us. From Gaye and Terry to the service techs- all excellent at what they do!!
Angie Cravens-Ganter
MI
01-Dec-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Gene newcomer
Shipshewana ind. 46565
29-Nov-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Christine Mershman
Topeka
29-Nov-2021
Product or service reviewed: -0-
- Timely Service: Excellent
- Overall Quality: Good
- Work Value:
- Technician Neatness: Good
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Since this was a diagnostic call and not a repair/replace heating system I can't give a higher rating since a large part of the work is yet to be done.
Thomas J Leland
Mishawaka
21-Nov-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
17-Nov-2021
Product or service reviewed: Preventive Maintenance
Technician: stechcv@gmail.com
Donna Lantis
Nappanee, IN
09-Nov-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Linda Fisher
WHITE PIGEON
03-Nov-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Cecilia Weigle
Marcellus MI
28-Oct-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
David Boothby
Goshen
28-Oct-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Karen Miller
28-Oct-2021
Product or service reviewed: Preventive Maintenance
Technician: stechcv@gmail.com
Weslie Jansen
Nappanee, IN
26-Oct-2021
Product or service reviewed: furnace maintenance with new capacitor installed
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Lou Mierau
Goshen
23-Oct-2021
Product or service reviewed: Furnance check up
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Willard Heath
Mendon,MI 49072
22-Oct-2021
Product or service reviewed: Preventive Maintenance
Technician: stechcv@gmail.com
Sandra Hollar
Milford, IN
22-Oct-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Anonymous
21-Oct-2021
Product or service reviewed: Amana
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Tech checked w/his support to check the test results. I like this type thoroughness.
John Schmidt
MI
16-Oct-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Good
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Bob Warner
Three Rivers MI
06-Oct-2021
Product or service reviewed: Furnace, air conditioner, water heater
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Stephen Foster
White Pigeon
01-Oct-2021
Product or service reviewed: Water Furnace
- Timely Service: Good
- Overall Quality: Excellent
- Work Value: Good
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Glenn Oxender
MI
28-Sep-2021
Product or service reviewed: AC Service
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Wonderful service.
Karrie and Adam Mathews
Middlebury, IN
24-Sep-2021
Product or service reviewed: New furnace
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Very pleased with the work done.
Patricia Lundberg
Osceola
17-Sep-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Jim Marks
White Pigeon
16-Sep-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Patricia Lundberg
Osceola
15-Sep-2021
Product or service reviewed: Checkup
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
David Snyder
Middlebury
13-Sep-2021
Product or service reviewed: Amsana A/C
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Good
- Technician Courtesy: Good
- Office Courtesy: Excellent
Richard Imgrund
Three Rivers MI
08-Sep-2021
- Timely Service: Good
- Overall Quality: Good
- Work Value: Good
- Technician Neatness: Good
- Technician Courtesy: Good
- Office Courtesy: Good
30-Aug-2021
- Timely Service: Excellent
- Overall Quality: Good
- Work Value: Good
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Brenda Wagner
Three Rivers, MI
29-Aug-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Charles & Susan Booth
Goshen, IN 46528
27-Aug-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Elizabeth Colleran
South Bend, IN
24-Aug-2021
Product or service reviewed: New System Installation
Technician: hellotbowers82@gmail.com
Patricia Nuyken
Goshen, IN
24-Aug-2021
Product or service reviewed: Semi-annual inspection/service
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Prompt & efficient
S & W Associates, LLC c/O Jon. Wieand
Goshen IN
17-Aug-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Samuel did a great job
Jim Horn
Goshen
16-Aug-2021
Product or service reviewed: Preventive Maintenance
Technician: sheilam@crystalvalleycomfort.com
Kathy Harbaugh
Bristol, IN
16-Aug-2021
Product or service reviewed: regular service
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
We have always had excellent service from Crystal Valley. We have never had the need to complain, they do a great job.
Glen Blinn
Vicksburg
14-Aug-2021
Product or service reviewed: Heat pump routine inspection
- Timely Service: Fair
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Had to replace part on 9 month old tankless water heater. Now new Reme air purifier is not working. But the service people keep at it until they find the fix.
Patricia Nuyken
Goshen, IN 46526
13-Aug-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
rodney F kent
Middlebury
11-Aug-2021
Product or service reviewed: Air Conditioner
- Timely Service: Good
- Overall Quality: Good
- Work Value: Good
- Technician Neatness: Good
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
John Birkey
Goshen, IN
05-Aug-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Both the techs were great! Explained things and answered any questions we had
Linda Bennett
Three Rivers, MI
05-Aug-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Joyce Daglow
White Pigeon, MI 49099
05-Aug-2021
Product or service reviewed: AC
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Very professional
Barbara Fought
Sbipshewana
04-Aug-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Joel and Teresa Barnes
Niles, MI 49120
04-Aug-2021
Technician: hellotbowers82@gmail.com
John Miller
Syracuse, IN
03-Aug-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Linda jimison
Elkhart, in
26-Jul-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Dale Bishop
Three Rivers, MI
15-Jul-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Tech was courteous, explained what repairs needed, had parts and handled on the sport - we like that!
14-Jul-2021
Product or service reviewed: surge protector
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Kevin was pleasant and patient as he answered all my questions
Beth A Kallimani
Middlebury
09-Jul-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy:
Shirley Yoder
Goshen, In. 46526
07-Jul-2021
Product or service reviewed: Maintenance of Geothermal
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Sam was so knowledgeable and answered all of my questions very simply in terms I could understand. He was very respectful and I'd be happy to have him back anytime. Thank you, Sam!
Lisa Rodriguez
Granger IN
07-Jul-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
James L. Paulsen
White Pigeon
29-Jun-2021
Product or service reviewed: air conditioner
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Terry, you are a real person to deal with, you are straight up. I have been having work and maintenance done for many years.I would be lost without you. Thank you so much for all you have done for me. Shirley
Shirley Adams
Elkhart, In 46514
28-Jun-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
23-Jun-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Joe Taylor
STURGIS
23-Jun-2021
Product or service reviewed: AC check and replacement of parts and refrigerant
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Eugene and the young man with him were very courteous and found the problem and fixed it. Was told of a couple of options to extend my AC's life and about the maintenance agreement. I already have it for the furnace in the winter but did not have it for the AC. Thankful for their knowledge and courtesy.
Avis Wilkinson
Goshen
22-Jun-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy:
16-Jun-2021
Product or service reviewed: aprilaire
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Huberta Nisonger
Three Rivers
15-Jun-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
barb white
white pigeon,mi
11-Jun-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Good
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Sam P was super polite and pleasant. He showed up on time and completed the A/C check in a timely fashion. He kept me updated on where he was and what he was doing. Truly an asset to your service team!
Amy Shelley
Edwardburg, MI
11-Jun-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Mary Middleton
Three Rivers MI
10-Jun-2021
Product or service reviewed: Air Conditioner maintenance
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
I am very satisfied with Crystal Valley Comfort.
Patricia Lundberg
Osceola
08-Jun-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Stephanie L Crone
white pigeon
08-Jun-2021
Product or service reviewed: Professional service
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Great service tech!
Marvin Ailstock
Sturgis, Mi
27-May-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Appreciated Sam's attention to detail and explanations.
John L Schrader
Three Rivers
25-May-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Bonnie Borger
Nappanee, IN 46550
24-May-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Evelyn Byler
White Pigeon
15-May-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
LARRY SUETKAMP
Granger
30-Apr-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Carl Weaver
Goshen, Indiana
27-Apr-2021
Product or service reviewed: HVAC
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
They have worked above and beyond expectations to make sure that my dad has great heating and AC in his new condo. Thank you Crystal Valley!!
Andrea Thalheimer
Goshen
26-Apr-2021
Product or service reviewed: New System Installation
Technician: sheilam@crystalvalleycomfort.com
Kim & Ed Stevens
Three Rivers, MI
24-Apr-2021
Product or service reviewed: routine maintenance
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
The technician was very cooperative when I told him that our granddaughter who is a nurse and worked all night was sleeping. He quietly did his work. Thank you.
Alice Slabaugh
Goshen, IN 46528
15-Apr-2021
Product or service reviewed: cleaned part
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Good job
Daryl Rice
White Pigeon
31-Mar-2021
Product or service reviewed: Annual Summer service
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Leslie York
White Pigeon
29-Mar-2021
Technician: hellotbowers82@gmail.com
Steve Yoder
Middlebury, IN
22-Mar-2021
Product or service reviewed: New HVAC system
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
I can't believe how this company has gone out of their way to make everything right and their attention to detail. Outstanding service is not easy to find these days but you can find it with Crystal Valley!!
Andrea Thalheimer
Goshen
19-Mar-2021
Product or service reviewed: Twice a year service contract
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Suzette E Hilton
East Lansing MI 48823 (billing) Sturgis MI 49091 (service Address)
19-Mar-2021
Product or service reviewed: New HVAC system
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
You had to work extra hard to get the furnace installed, vented and a replacement one installed because a part was defective. You did all of this in a timely fashion without any delays. You started earlier than expected and finished on the date originally expected despite the problems. I'm glad that Goodman worked with you to get a new unit so quickly. Thank you so much!
John Rahe
GOSHEN
12-Mar-2021
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Marcia Ditto
Vandalia, MI
11-Mar-2021
Product or service reviewed: Evaporator Coil Replacement
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Eugene is an excellent technician! He is very courteous and professional! He has great attention to detail and does a very thorough job! Very impressed!
Brent Dunaway
White Pigeon, MI
06-Mar-2021
Product or service reviewed: New System Installation
Technician: hellotbowers82@gmail.com
Toni Miller
Goshen, IN
05-Mar-2021
Product or service reviewed: New HVAC system
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Thank God for Kevin discovering that the heat exchanger was cracked!
Andrea Thalheimer
Goshen
04-Mar-2021
Product or service reviewed: Annual furnace insoection
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Gary and Linda Henderson
Goshen IN
04-Mar-2021
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Linda And Gary Henderson
Goshen, IN
02-Mar-2021
Product or service reviewed: Replacement fan motor and bracket
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
The technician identified the problem quickly and answered all of my questions. The repair took less than an hour. I will be recommending Crystal Valley Comfort to my friends, family, and neighbors.
Benjamin H Horrocks
Three Rivers
24-Feb-2021
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Pat And Jerry Timm
Schoolcraft, MI
24-Feb-2021
- Timely Service: Good
- Overall Quality: Good
- Work Value: Good
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Good
Carolyn Peters
Elkhart, In
22-Feb-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Good
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
18-Feb-2021
Product or service reviewed: Motor replacement
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Mary A Middleton
Three Rivers
18-Feb-2021
Product or service reviewed: six month service
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Invoice says the service call was to North Liberty. It should be Plymouth. Samuel was very efficient. The service call was a pleasant one.
Allen Shockney
IN
17-Feb-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
15-Feb-2021
Product or service reviewed: New System Installation
Technician: hellotbowers82@gmail.com
Linda Murray
Mendon, MI
09-Feb-2021
Product or service reviewed: water valve thingy doodle
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Sam did a great job on a dark and snowy night. thanks!
Carl Wodrich
Buchanan, MI
08-Feb-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Crystal Valley provides great service, and polite, knowledgable technicians!
Stephanie Roth Pairitz
IN
05-Feb-2021
- Timely Service: Good
- Overall Quality: Excellent
- Work Value: Good
- Technician Neatness: Excellent
- Technician Courtesy: Good
- Office Courtesy: Good
02-Feb-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
29-Jan-2021
Product or service reviewed: New System Installation
Technician: hellotbowers82@gmail.com
Terry Bley
Goshen, IN
27-Jan-2021
Product or service reviewed: Amanda furnace quit. Found damage Now warranty replacement
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Kevin was very thorough and informative.
Debra Bell
Three Rivers
27-Jan-2021
Product or service reviewed: Water Furnace check up
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Our service technician was Nate. Nate was friendly & courteous. He was knowledgeable & professional. Nate was able to answer all our questions. Nate made recommendations. He explained the features and benefits of his recommendations. We were very pleased and satisfied with the service that Crystal Valley provides. We will continue to do business with them.
Joe French
Nappanee
26-Jan-2021
Product or service reviewed: Annual check
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Nancy A Moore
Three Rivers
23-Jan-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
I wish the tech would have noted on the sticker on the side of the furnace, the date and type of service performed. This has been an ongoing record since the date you installed the furnace for my parents. As of the date of this response (Saturday, Jan. 23, 2021 8:00 am), I am having some trouble with the furnace trying to come on and then shutting down. It has done this several times as I turned the thermostat up this morning.
Nancy Baker
Elkhart IN,
19-Jan-2021
Product or service reviewed: Routine maintenance, repair of leak in hot water heater
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Jessica Elliott
Goshen, IN
14-Jan-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
.this guy was polite, friendly, and knew his job
Gregory Crosbie
Vicksburg MI
08-Jan-2021
Product or service reviewed: replacement of sensor and install new surge protection
- Timely Service: Good
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
consistently good work. thanks.
Margaret R Schnaars
Goshen
08-Jan-2021
Product or service reviewed: Geothermal Funace and Reme Halo
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
All of your employees including Kenton and the supervisor who looked at the job before the work was done, were all very professional and polite. Thank you for everything. (Sorry, I forgot the names)
Tom Reid
Howe
07-Jan-2021
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Mike Ely
Three Rivers, MI
07-Jan-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Connie Balyeat
MI
06-Jan-2021
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Bryce Schrock
Goshen, IN
06-Jan-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Jeanine Kaufman
Goshen
05-Jan-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
LAWRENCE CZASZWICZ
three rivers michigan
01-Jan-2021
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Glen Blinn
Vicksburg, MI 49097
29-Dec-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Good
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
John Hooley
Elkhart, IN
29-Dec-2020
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
David And Mary Ives
White Pigeon, MI
28-Dec-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Ceil Clementz
IN
21-Dec-2020
Product or service reviewed: oil filter canister
- Timely Service: Good
- Overall Quality: Good
- Work Value: Good
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
The invoice for this minor task was outrageous. With over thirty years of dealing with Crystal Valley, I will need to research another service source
EDWARD MACKAY
THREE RIVERS
21-Dec-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Donald Newcomer
Shipshewana
17-Dec-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Fair
I feel since my heater is less than two years old and I have been paying multiple times on repair work ( labor). That is something I should not have had to pay because it should’ve been a better and new heater in the first place so that way I would not have had these repair jobs done!
Barbara Smith
Howe, In
17-Dec-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Nate was on time, friendly and helpful.
Kathy Gordon
Elkhart IN
10-Dec-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Jenny Albert
Goshen
10-Dec-2020
Product or service reviewed: Repair
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Courteous and punctual.
MICHAEL CONKLIN
CONSTANTINE, MI.
03-Dec-2020
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Lori And Tim Keenum
Goshen, IN
03-Dec-2020
Product or service reviewed: Furnace service
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Prep for new system in future
Bill Guinther
IN
01-Dec-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Did a very good job, very professional
Steve Rank
Centreville
27-Nov-2020
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Joe And Dianna Stump
Goshen, IN
25-Nov-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Angie Ganter
Niles, MI
23-Nov-2020
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Charlotte Hurley
Goshen, IN
23-Nov-2020
Product or service reviewed: Regular Maintenance
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Charli Hurley
IN
20-Nov-2020
Technician: hellotbowers82@gmail.com
Holly Napier
Syracuse, IN
20-Nov-2020
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Marvin Ailstock
Sturgis, MI
19-Nov-2020
Product or service reviewed: System Repair
Technician: stechcv@gmail.com
Dave S.
Elkhart, IN
19-Nov-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Sam installed and explained how to use the new thermostat
Thomas L Smith
Lagrange
18-Nov-2020
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Mary And Merle Yoder
Millersburg, IN
18-Nov-2020
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Charles And Elaine Schmidt
Middlebury, IN
17-Nov-2020
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Dawn And Jeff Jacobs
Ligonier, IN
17-Nov-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Becky Coquillard
Granger IN
17-Nov-2020
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Karen Burns
Ligonier, IN
16-Nov-2020
- Timely Service: Good
- Overall Quality: Good
- Work Value: Good
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Merle and Mary K Yoder
Millersburg In 46543
11-Nov-2020
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Ellen And Norman Beckwith
Three Rivers, MI
10-Nov-2020
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Bob Warner
Three Rivers, MI
03-Nov-2020
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Bonnie And Michael Borger
Nappanee, IN
02-Nov-2020
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Beth And George Kallimani
Middlebury, IN
30-Oct-2020
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
James And Joan Stiver
Middlebury, IN
29-Oct-2020
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Pam Johnson
White Pigeon, MI
29-Oct-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
28-Oct-2020
Product or service reviewed: System Repair
Technician: nwalk52@gmail.com
Vicki Jaramillo
Sturgis, MI
27-Oct-2020
Technician: nwalk52@gmail.com
Brian Rice
Leonidas, MI
26-Oct-2020
Product or service reviewed: New System Installation
Technician: hellotbowers82@gmail.com
Curt Blosser
Elkhart, IN
26-Oct-2020
Product or service reviewed:
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Bernard Nisonger
Three Rivers
23-Oct-2020
Product or service reviewed: Furnace maintenance
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Awesome tech, great service and a fair cost. Overall very pleased and I have heat again.
Kyle Kilgore
Elkhart
23-Oct-2020
- Timely Service: Good
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Stephen A Daily
Granger
23-Oct-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
It is on file
22-Oct-2020
Product or service reviewed: Gas valve replaced
- Timely Service: Good
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Mary Jane Hoober
Middlebury
19-Oct-2020
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Ralph And Shirley Parlin
Leonidas, MI
18-Oct-2020
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Susie Ford
White Pigeon, MI
16-Oct-2020
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Jeff Coppes
Mishawaka, IN
15-Oct-2020
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Linda And Larry Fisher
White Pigeon, MI
15-Oct-2020
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Karen And Otis Miller
Goshen, IN
15-Oct-2020
Product or service reviewed: We had to pay for a part that the technician said needed to be replaced
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy:
Crystal Valley Comfort is honest and reliable! They are experts in their field!
Jack & Lynn Zeiler
MI
15-Oct-2020
Product or service reviewed: Reme Halo
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Sam was helpful and polite during the service visit.
Bob Waugaman
Goshen
14-Oct-2020
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Katie Otto Farm
Middlebury, IN
14-Oct-2020
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Jim And Corolyn Eagleson
Middlebury, IN
14-Oct-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
12-Oct-2020
Technician: klehman1979@gmail.com
Tina Martin
Goshen, IN
12-Oct-2020
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Mike Fuller
Three Rivers, MI
12-Oct-2020
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Michael Blough
Goshen, IN
12-Oct-2020
Product or service reviewed: Checking furnace before winter.
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Mike Fuller
Three Rivers, Michigan
09-Oct-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
08-Oct-2020
Product or service reviewed: Bryant HVAC Unit
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
They were awesome...came earlier than we thought they could come, put in a great system that I can’t hear running!!!!
John Utley
IN
07-Oct-2020
Product or service reviewed: Annual service
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Timm Smith
Mendon Mo
06-Oct-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Jerry and Candy Suszko
White Pigeon Michigan
06-Oct-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
03-Oct-2020
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Wayne Wiebel
Sturgis, MI
02-Oct-2020
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
David And Penny Duncan
Dowagiac, MI
01-Oct-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Ken Nemes
Mishawaka, IN
01-Oct-2020
Technician: stechcv@gmail.com
Stephen Morcos
White Pigeon, MI
29-Sep-2020
Product or service reviewed: System Repair
Technician: nwalk52@gmail.com
Pat Wragg
Centreville, MI
29-Sep-2020
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Steve And Tamara Babcock
Three Rivers, MI
25-Sep-2020
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Jeff Bell
Schoolcraft, MI
25-Sep-2020
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Dennis And Kathy Griffioen
Centreville, MI
25-Sep-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Sam was very professional
stephen morcos
White Pigeon MI
23-Sep-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Good
Kathleen Griffioen
Centreville MI 49032
22-Sep-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Susan Marks
Elkhart IN
22-Sep-2020
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Susan And John Marks
Elkhart, IN
21-Sep-2020
John And Gail Schrader
Three Rivers, MI
21-Sep-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value:
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
GEORGENE Homer/Kim Lucas
Three Rivers, MI
21-Sep-2020
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Jennifer And John Randolph
Millersburg, IN
18-Sep-2020
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Dave And Marlene Snyder
Middlebury, IN
18-Sep-2020
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Dan And Carol Harvey
Jones, MI
18-Sep-2020
Product or service reviewed: Both service and product are GREAT!
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
We have worked with you for years. When we purchased this home it had a geo-thermal furnace/AC. They are fantastic. We had to replace the original in 2013. We didn't give a second thought on replacing with the same type furnace.. They are a little pricey to buy but you make it up very fast and then the saving is out of this world!! I would recommend this type furnace to everyone. It is really nice to only receive one utility bill a month and that bill tells the storey!.
Jeannie hensell
Centreville MI 49032
18-Sep-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Sam was very informative. He told me things about my furnace that I didn't even know. Thank you Sam.
17-Sep-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Deborah Tor
IN
17-Sep-2020
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Jefferey And Nancy Nasser
Centreville, MI
16-Sep-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Patricia Lundberg
Osceola
16-Sep-2020
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Synergy Insurance
Mishawaka, IN
16-Sep-2020
Technician: nwalk52@gmail.com
Barbara Fought
Shipshewana, IN
16-Sep-2020
Technician: nwalk52@gmail.com
Beryl Loomis
Three Rivers, MI
15-Sep-2020
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
St Joseph Catholic Church
White Pigeon, MI
14-Sep-2020
Technician: nwalk52@gmail.com
James And Nancy Marks
White Pigeon, MI
11-Sep-2020
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Jeff And Jennifer Longenbaugh
Middlebury, IN
08-Sep-2020
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Carol Weber
Edwardsburg, MI
05-Sep-2020
Technician: nwalk52@gmail.com
Tony And Julia Carroll
Goshen, IN
04-Sep-2020
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Bob Oldenburg
Constantine, MI
02-Sep-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Your verification system for I am not a robot is absurd
George Pietrzak
Middlebury
31-Aug-2020
Product or service reviewed: WaterFurnace repair
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Poor
My poor rating for "office personnel" is specifically for the after-hours answering service. She was not very pleasant or cordial. The way she answered made it seem like I was interrupting something and causing a burden. Sam Patterson, on the other hand, was amazing. Very courteous, personable, and knowledgeable. He put up with my questions (I'm trying to learn how the WaterFurnace works) and took the time to explain things to me. A+ service from Sam.
Anfrey Cheng
Buchanan, MI
29-Aug-2020
Product or service reviewed: System Repair
Technician: nwalk52@gmail.com
Nigel Norman
Three Rivers, MI
29-Aug-2020
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Michael And Brenda Hahn
Middlebury, IN
28-Aug-2020
Product or service reviewed: Crystal Valley techicians installed a new Geothermal Heat Pump and wall hung instantaneous water heater. They also servicr my existing minisplit heat pump purchased by the home's prior owner.e
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Best HVAC and plumbers in the SW Michigan and Northern Indiana area. Very prompt and knowledgeable service techs
Tom Kuhn
Three Rivers, MI
28-Aug-2020
Product or service reviewed: New System Installation
Technician: hellotbowers82@gmail.com
Brenda Wagner
Three Rivers, MI
28-Aug-2020
Technician: hellotbowers82@gmail.com
Gary Houser
Middlebury, IN
27-Aug-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Jim Horn
Goshen In
27-Aug-2020
Product or service reviewed: Furnace/Cooling Unit
- Timely Service: Fair
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Technician was quite late BUT I was kept informed about what was happening and when he would be arriving.
Charli
IN
21-Aug-2020
Product or service reviewed: System Repair
Technician: nwalk52@gmail.com
Robert And Laura Nelson
Mendon, MI
20-Aug-2020
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Charles Yoder
Middlebury, IN
20-Aug-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy:
Sorry to see Shirley go. We will miss her smile and kind service.
Kathy Harbaugh
Bristol Indiana
19-Aug-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Luke Gascho
Goshen IN 46526
19-Aug-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy:
- Office Courtesy: Excellent
Barbara Mitchell
Three Rivers
18-Aug-2020
Technician: hellotbowers82@gmail.com
Shawn Arndt
Three Rivers, MI
17-Aug-2020
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Bryan And Louise Mierau
Goshen, IN
15-Aug-2020
Product or service reviewed: New System Installation
Technician: stechcv@gmail.com
Mrs. Ronald Fox
Goshen, IN
13-Aug-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Brenda Miller
Elkhart, In
12-Aug-2020
- Timely Service: Excellent
- Overall Quality:
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Kendall Miller
Goshen
12-Aug-2020
Product or service reviewed: Air conditioner and furnace
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Good
Jennifer Albert Air and heating
GOSHEN
31-Jul-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Stephanie Crone
White Pigeon
28-Jul-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Wayne Brenda Miller
Elkhart Indiana
28-Jul-2020
Product or service reviewed: Repair of geothermal
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Michael Lampen
Jones
24-Jul-2020
Product or service reviewed: Bi-annual inspection
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Good job. Nate answered all my questions.
Edwin Burkmire
Middlebury, In 46540
23-Jul-2020
Technician: eugenestech@gmail.com
Steiner
Elkhart, IN
21-Jul-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Always makes an effort to come the same day you call. Very reliable.
James B. Brannigan
Three Rivers mi
16-Jul-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Good
Shirley is absolutely a wonderful person. I feel so comfortable with her. She’s priceless.
Debbie Hoffmaster
Three Rivers MI
16-Jul-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Good
15-Jul-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy:
Merle and Mary K Yoder
Millersburg In 46543
15-Jul-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Tom Yarger
13-Jul-2020
Product or service reviewed: serviced our central air unit
- Timely Service: Good
- Overall Quality: Good
- Work Value: Good
- Technician Neatness: Good
- Technician Courtesy: Good
- Office Courtesy: Good
your company was great Terry called to let me know he had a tech on his way and he should be there in 30 minutes, Eugene was great took a look at everything and quickly found the problem and solution
Patty Baba
White PIgeon, MI 49099
10-Jul-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Glen Blinn
VICKSBURG
10-Jul-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Susan Marks
Elkhart IN
09-Jul-2020
Product or service reviewed: Air-conditioning Maintenance service
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Shirley has ALWAYS been friendly, courteous and professional, She is such a pleasant person to work with. Awesome job as usual Shirley! Thank You!
Lance E Hochstedler
NEW PARIS
08-Jul-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy:
shirley Gil
New Paris, In
08-Jul-2020
Product or service reviewed: installed a new compasator
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Good
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Bruce Horein
Wakarusa, IN 46573
07-Jul-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Susan Marks
Elkhart IN
01-Jul-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
fast response time , Sam the tech was great
jim long
Shipshewana
30-Jun-2020
Product or service reviewed: Service
- Timely Service: Excellent
- Overall Quality: Good
- Work Value: Good
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Good
Joe Taylor, Mendon United Methodist Church
Mendon, Michigan 49072
30-Jun-2020
Product or service reviewed: Diagnosed, replaced contactor and capacitor for compressor!
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Responded and fixed the issue, within about an hour of my call! So grateful for quick service in the heat of July!!! Thank you, CVC!
Patricia Nuyken
Goshen, IN
29-Jun-2020
Product or service reviewed: Air conditioner check/service
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Friendly tech
Bill
Goshen, IN
25-Jun-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Ruth Ellen Dean
Goshen
25-Jun-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Mary Kinsman
White Pigeon MI
24-Jun-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Excellent service and very dependable
James B. Brannigan
Three River Mi
23-Jun-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
23-Jun-2020
Product or service reviewed: air conditioner maintenance
- Timely Service: Excellent
- Overall Quality: Good
- Work Value: Good
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Enjoy Shirley and her professionalism and manner. Don't know about questions on quality of work or value of work, but assume things were done properly.
Robert Brown
Elkhart, In 46514
23-Jun-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Gary Earnhart
Goshen
23-Jun-2020
Product or service reviewed: Annual A/C service check
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Nate did an excellent job. He is very knowledgeable of the operation of our equipment. I don't think anyone has ever checked the capacitor or it has always been in range. Corrected the thermostat so it gives the correct reading.
Willard Heath
Mendon
22-Jun-2020
Product or service reviewed: Rannai Hot Water System
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
We lucked out. Sam was in Mishawaka and was at our home in an hour! He fixed the problem quickly. He is an excellent rep of your company.
Kent Slocum
Mishawaka,IN
17-Jun-2020
Product or service reviewed: Bryant
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Vicki L Shepard
SHIPSHEWANA
17-Jun-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Good
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
david booko
THREE RIVERS
16-Jun-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Sherrie Beringer
North Liberty
02-Jun-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Michelle Kite
ELKHART
11-May-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy:
22-Apr-2020
Product or service reviewed: service
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Please note the spelling of my address, it's "N. Greene road" instead of "N. Green road". Thanks!
Jan Oostland
Goshen
14-Apr-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Shawn Strawser
09-Apr-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Randall Bontrager
Shipshewana
02-Apr-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Esther Van Marel
Marcellus, Michigan
27-Mar-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
I praise Sam for his expertise service.
sherry willard
Elkhart.in
23-Mar-2020
Product or service reviewed: humidifier humidistat replaced. checked furnace. installed air purifier
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Eugene was very curtious and professional.
Wilma Mast
Middlebury
19-Mar-2020
Product or service reviewed: Service
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Responded to my problem in a very prompt and professional manner.
Randy Miller
Centerville, Michigan 49032
14-Mar-2020
Product or service reviewed: Maintenance
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Found fan belt getting, reset limiting switch, now the fan is running for less than a minute, goes off and comes back on many times every hour. Someone is supposed to come replace the belt hopefully on Monday. They will need to adjust the limiting switch again.
Mary Middleton
Three Rivals
27-Feb-2020
Product or service reviewed: Ball valve
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Good
David Duncan
Dowagiac, Michigan
26-Feb-2020
Product or service reviewed: Geothermal
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
This is the 2nd time I have used Crystal Valley and both times the Tech was very professional and very informative
Kevin Evans
Constantine, MI
19-Feb-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Sams a good dude and explains everything very good
jim long
shipshewana, in
14-Feb-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Fair
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
ton hilton
Three Rivers
11-Feb-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
very professional , explained issues in detail
hubbard feeds
shipshewana, in
10-Feb-2020
Product or service reviewed: Water Furnace
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy:
Everyone is so friendly and considerate. Would recommend Crystal Valley to friends.
Charles Lamb
Goshen, In. 46528
10-Feb-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
hubbard feeds
shipshewana, in
04-Feb-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Good
Sam was extremely knowledgeable and detailed.
Patrick O'Connor
Bristol
03-Feb-2020
Product or service reviewed: repairs
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Mike Morris
03-Feb-2020
Product or service reviewed: Furnace
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Linda
White pigeon, mi
03-Feb-2020
Product or service reviewed: Warranty question
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Paul
MIDDLEBURY
30-Jan-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Eldon Heatwole
30-Jan-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Eldon Heatwole
27-Jan-2020
Product or service reviewed: Geothermal PM
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Good
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Would like to have technician update the maintenance tag on the furnace noting that the PM was done and what was done. This helps the homeowner keep an accurate record of the history of things checked and maintained on the machine. Also, it would be really helpful to know that some kind of checklist was indeed completed? If it is, could we get a copy?
Roelf Kuitse
Union
24-Jan-2020
Product or service reviewed: hope it lasts longer than before
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Sam was very nice guy seemed very honest with my questions did great work would recommend him for a raise
Michael Truax
Bristol
21-Jan-2020
Product or service reviewed: FURNACE OUTAGE
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
RACHEL M WISE
Goshen
17-Jan-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Good
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Charles Lamb
Goshen, In
14-Jan-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Mike Morris
SOUTH BEND
08-Jan-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Roberta Fisher
THREE RIVERS
07-Jan-2020
Product or service reviewed: Service to tankless water heater
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Scottie stob
Edwardsburg mi
04-Jan-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Chris Cratin
White a Pigeon, MI
03-Jan-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Jeff
03-Jan-2020
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Sam was extremely courteous and professional. He did a great job thoroughly explaining the problems and options for repair or replacement. He did not pressure us in any way to make a rushed decision. Overall he did a great job!
Dave Blessing
Goshen, In
23-Dec-2019
- Timely Service: Excellent
- Overall Quality: Good
- Work Value: Good
- Technician Neatness: Excellent
- Technician Courtesy: Good
- Office Courtesy: Good
19-Dec-2019
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Donald Newcomer
Shipshewana
19-Dec-2019
Product or service reviewed: Furnace repair
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Good
Keep hiring people from Orville Ohio!
ABRAM N BRUBAKER
JONES
16-Dec-2019
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Brad haines
Elkhart
14-Dec-2019
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
13-Dec-2019
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
If I did not have the opportunity to take this survey I would have called to let you know how great Sam was. He is very professional and answered all of my questions and concerns.
Larry Hollenbach
South Bend, In 46619
13-Dec-2019
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Charli Hurley
IN
27-Nov-2019
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy:
- Office Courtesy: Excellent
Dave ives
27-Nov-2019
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Absolutely thrilled with the service! So Thankful for Crystal Valley!
Pam Mendenhall
Elkhart
21-Nov-2019
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
21-Nov-2019
Product or service reviewed: fixed Rust Inhibitor
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Beryl Loomis
Three Rivers, MI 49093
20-Nov-2019
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Larry W Miller
Topeka
19-Nov-2019
Product or service reviewed: Tankless water heater
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Carl
Goshen, Imdiana
15-Nov-2019
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
15-Nov-2019
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Dave Ives
Whit Pigeon Michigan
13-Nov-2019
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
08-Nov-2019
Product or service reviewed: fixed Rust Inhibitor
- Timely Service: Good
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Beryl Loomis
Three Rivers, MI 49093
08-Nov-2019
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Mike healey
LaGrange in 46761
01-Nov-2019
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Lisa brunner
Jones
01-Nov-2019
Product or service reviewed: Repaired the furnace
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
You always do a great job. Thank you!
James Stiver
Middlebury
29-Oct-2019
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Lynn Gross
26-Oct-2019
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Rev. McNeal Stewart
Elkhart
24-Oct-2019
Product or service reviewed: Rennai tankless water heater
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Sam was absolutely FANTASTIC! Courteous, thorough, and extremely knowledgeable. You’ve definitely gained a new customer for all my heating and cooling needs!
Jon Stallman
Middlebury, IN
22-Oct-2019
Product or service reviewed: Repair
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
What a company of Excellence! It starts with the owners and is also displayed in their employees. The manager Terry was in contact with me to make sure the appointment was made when we had trouble with our geothermal, and assured us of what time the technician, Sam, was coming. Sam is very professional, polite, and extremely knowledgeable! He took the time needed to not only assess the problem and fix it quickly, but he helped us understand the unit and how to be proactive and prepare for the seasons to come with using our geothermal to maximum efficiency. We are amazed at the excellence in this company! Thank you!!!
Brent & Charda Lively
Goshen
22-Oct-2019
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
22-Oct-2019
Product or service reviewed: Diagnosis on fan
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Sam was very helpful and courteous while quickly getting to the root cause of the problem. I really appreciate his technical ability, thanks.
David T Druhan
Bristol
21-Oct-2019
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Good
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
steve troyer
middlebury
15-Oct-2019
Product or service reviewed: Limiting switch for fan
- Timely Service: Excellent
- Overall Quality: Excellent
- Work Value: Excellent
- Technician Neatness: Excellent
- Technician Courtesy: Excellent
- Office Courtesy: Excellent
Mary Middleton
Three Rivers
01-Nov-2017
Product or service reviewed: Numerous
Steve Krupnik
Mishawaka, IN
30-Sep-2000
Product or service reviewed: Preventive Maintenance
Technician: nwalk52@gmail.com
Bailey Farms Home
Schoolcraft, MI